Use your time wisely….TRUST

 

How do you use your time?

There are moments in time that just stick with you.  The other day I heard Noel Fitzpatrick (AKA ‘the supervet’) on Desert Island Discs. Apart from his great taste in music I was struck by some of his observations on life.  The main one came from his father.  It was simple but profound advice “use your time wisely“.

This maybe stuck because that week our On It club had used open questions to see if I should spend time on a project that has been  bubbling along in the background.

We all try to save time or use time efficiently.  How many of us truly use time wisely?

Doing the impossible

This takes me to the second quote from Noel.  This comes directly from a farmer named Larry: “sure everything is impossible until it happens

Impossible, from the positive side: How many times have you faced ‘impossible deadlines’ and made them with time to spare?  How many time have you fixed your work life balance and still kept your business going?

Impossible, from a negative side: How many times have you missed a deadline because of reasons outside of the partners control? How many times have you lost your work life balance despite having both a flexible business model and a flexible family life?

If use time wisely and make good things happen then we can achieve the ‘impossible’.  But, if we use time stupidly we are in danger of allowing ‘impossible scenarios’ to happen to the detriment of our business and our personal life.

It’s our choice.

We all need a time monitor

We all know we can only spend the money available to us .  This income is made up of either a regular salary, profit available from our business or a credit stream from an outside source.  Once we have used this income up we have to wait for the next payment into our cash reserves.

Time is unusual.  We all start the day with 24 hours and no matter what we do with those hours we all get the opportunity to use another 24 hours the next day…

People would argue that it is impossible to use all those hours  wisely.  Perhaps we should all try to prove these people wrong.

Banks and accountants monitors your money spend.  Who monitors how you spend your time?

Most people might say that business/work and family are the main monitors of our time. Perhaps the true measure is that voice in your head that tells you if you have had a good or bad day and if you used your time wisely or wasted it.

What we really need is a time monitor that checks in with not how we used our time BUT if we used our time wisely.

Time Reclaimed = Unscrambling noise + Staying on Track

Our best time monitor is the little voice in our own head.  It will either be very quiet because you are using your time wisely or it will be constantly niggling away at your thoughts.  We can reclaim future wise time by clearing out all the noise that takes us to unwise time.  We can keep hold of that time by staying on track with our time for our personal and business life.

It’s a simple equation. Time Reclaimed = Unscrambling noise + Staying on Track or TR=U+ST

Back to On It and Peer Groups.

There is something about letting that voice in your head out into the real world.  We work with businesses all the time. We help them face change and fix on how to grow their business.  To do this we allow them to focus on what they want and how they are going to get there.  From then on we support their efforts use their time wisely to achieve these goals.

Without doubt the best way to support change is action learning in a business peer group (be it an informal group like the On It club or a formal group like the Peer Networks from BEIS). The other way of creating a small peer group is to work directly with facilitators like ourselves who help hold you directly to your plans and actions  as they evolve over time.

Time is the biggest thing people say they haven’t got. Have you worked out whose eating your time?  Do you need help with TR=U+ST ?

Let’s fix this. Email us now, or even immediately! Hello@thomasjardineandco.co.uk


Future of Retail: Challenge or Opportunity?

Future of retail?

Has retail got a future? Yes.  Will it be the same as it was? No and yes.

We have been in retail for ever!  Jacqui was brought up in a family retail business.  Her earliest memories are of delivering groceries with her dad on a Saturday afternoon. Keith was a relative late comer.  His first Saturday job was a petrol pump attendant. Earliest memories were cold numb hands from filling cars with petrol all day.

We joined Jacqui’s family grocery business at a time when the future of grocery retail was the giant sheds of the supermarkets and ‘experts’ were predicting the total demise of petrol forecourts. Do we still have grocery and petrol forecourts? Yes.  Have they changed? Yes and no!

We were in at the beginning of ‘convenience retailing’.  We helped develop the concept.  Jacqui became Retail Vice Chair of the National Guild of SPAR representing convenience retailers from across the UK and working with government on multiple retail issues.  Convenience retailing became the future of independent grocers and independent petrol forecourts.  The multiple retailers were slow to react to this new sector but eventually created their own versions.  So the experts predicted the end of independent convenience stores. Has the convenience sector got a future? Yes.  Will it be the same as it was ? No and yes, in an ironic twist an independent convenience retailers ( Mohsin and Zuber Issa) have now bought ASDA.

Retail is community…

Good retail, whatever it size or product, is embedded in its community.  Our proudest moment was been awarded the UK National Neighbourhood Store Award.  Good retail reaches out to  its customers, its community and its suppliers.  That’s why Tescos and all the other large grocery retailers CSR policies shout about their social impact.  It is not a coincidence that ‘community focused’ large grocery chains have survived whilst non community focused fashion retailers such as Arcadia have not.

Retail does not happen in a vacuum.  Cathy Parker of The Institute of Place Management is constantly driving the message home that the high street is a community that survives if it meets the specific needs of its ecosystem.

Online shopping is growing because it creates an online community of buyers and sellers that understand each others needs.  At the same time speciality shops are flourishing.  Holly Shackleton of the Speciality Food Magazine regularly shines a torch on the growth of this sector.

James Lowman of the Association of Convenience Stores advocates that good local retail when it is allowed to open belongs to its local community.  We captured many heart warming stories of the difference local retailers made during the lockdowns. We were extremely proud when one of them was recognised in the Queens New Years  Honours List.  It’s a shame that there wasn’t more recognition for the thousands of local retailers who stepped up to the plate.

Do community retailers have a future? Yes. Will it be the same as it was? Yes they will still be part of their community and no, the ways they interact with their community will change and their definition of local will embrace an online community.

Challenges or opportunities?

Life is full of change.  Change is always a challenge and an opportunity.  We sold our retail business a few years ago and the challenge was we had no qualification to prove we were retailers.   This led to the opportunity to complete a Masters Degree in Business Management.

From the Masters degree, we were then given huge opportunities to work within the HE Sector.  Jacqui focused on family businesses, Keith focused on the supply chain.  We started PhDs, we worked with government, we lectured, presented conference papers, we developed business programmes and we missed business!

So we started the Guild and went back to working directly with businesses.

One of our first roles as Thomas Jardine & Co was to advise a group of small retailers on how to stop a giant Tesco store been built on the edge of their market town.  We are not anti Tesco, we just want retail to have a level playing field.  Our role was to demonstrate to the local decision makers the depth and impact of the supply chains to the local retail community.  The plans for Tesco didn’t go ahead and it’s satisfying to see how well these local supply chains served the local community during lock down.

As retail develops all retail models face challenges.  If the retailer does not adapt to these challenges then a new retailer will see the opportunity and can then eventually replace the old retailer.  If the retailer adapts and changes to the new community challenges then they have a future but they will have changed. The retail market is now adapting to a post lock down world (Retail Gazette).

Solving challenges and opportunities.

Retail is about changing to the needs of your community. The best way to solve a challenge or take an opportunity is to do something about it.  The hardest thing is deciding what to do and then sticking to it.

The best way of thinking and doing is committing to a peer group. By sharing your thoughts and actions with a group of peers you will both decide what to do and then do it.  It is that simple.  Find a group of peers and get on with it.  We did this via the National Guild of SPAR.  What’s more, we are still doing this with the businesses we work with.  We are starting new peer groups with the Cumbria Peer to Peer Network.  The best thing is that places (for qualifying businesses) are fully funded by the Cumbria LEP.  If you are a retailer and want to share your experiences with us and other businesses that are part of your community then do get in touch.

 

 

 


Three hats and flexible working

Flexible working…the basic questions

Paul Scully the Small Business Minister has four basic questions he needed answered:

What are the main advantages and challenges of moving to a four-day work week post-pandemic?

How are businesses going to ensure that remote working remains a viable option once people can return to offices?

How has Covid-19 impacted the ability for small businesses to offer job shares, part time roles and flexitime?

What can Government do to support SMEs in adopting flexible working policies?

Bringing the conversation to the table

So Anthony Impey CEO of Be the Business invited a small group of businesses to talk to Paul .

Thomas Jardines Jacqui Jackson was joined by Greg O’Brien AM Support Services, Matt CarrCarrs Pasties, Sarah Poynter Arden Engraving at Arden Dies and Engraving, and Tom Matthew Dunsters Farm.

So why three hats? (Thomas Jardine’s view)

For us, future working is all about flexible working, the four day working week and hybrid working.

Our three hats come from experiences closest to us.  Firstly flexible working in coworking space. Massively impacted by lockdown period of work form home and are now ready to embrace hybrid working to their advantage.

Secondly cafes, hospitality and small scale food production. Predominately all working part time , working very flexibly across seven days.  No need particularly for hybrid working but wherever hybrid working comes in they are using coworking space to work from rather than investing in expensive office space.

Thirdly larger scale manufacturing.  Working across five days of production where a four day working week would massively impact them.  Predominately full time, how do they reconcile a for day working week over a five day production period?

It’s complicated (business discussion)

Business has significant shortages in quite a lot of sectors and we need a workforce that can do things as well as be at home

So a four day working week needs to be part of seven days.  Discussion was around how complicated work is . How diverse business needs in the UK are. How people work, most people would choose to work Monday to Thursday or Tuesday to Friday , but what about the other days of the week?

Lack of skills (like drivers) means business are paying more for skilled workers.  So maybe a four day working week (with the pay of a five day week)  is a way of keeping costs the same and giving workers more time off.

Young people who really do value the time  at home with their family. As their families grow they would love a four day working week. So how do we get this to work in as many of our worlds as possible without creating a two tier system in a workforce that is already challenged?

Is now the time to embrace flexible working?

There is the argument that the ground isn’t firm yet, we are quite exhausted by all the change that’s gone on around us, why do we need to do this now? Can we wait a bit longer to see how the land will lie?  Or is this exactly the right opportunity because there’s been such change and let’s embrace this change fully.

As Thomas Jardine and Co we work with businesses facing change and understand that there is not one answer that fits all.  The best any of us can do is get the answer that works for ourselves. As The Guild we have created and are constantly adapting and improving a space that suits the hybrid working requirements of our incredible businesses and professionals.


Zero Carbon and the Food Supply Chain

Zero Carbon and us

We are all aware of the potential impact of CO2 emissions.  Most of us have a level of concern and most of us are doing our bit to reduce it.  Individual actions often feel too insignificant to matter and this often justifies inaction.  We forget that ‘us’ is made of individuals and eventually individual actions cause change (unfortunately that’s how we got to where we are now).

CO2 emissions are all around us.  Working with Lancaster University and the ECO-I project we’re (Thomas Jardine & Co), looking at pioneering a low carbon food and drink sector in Cumbria.

 

ECO-I

This ECO-I project has brought together a group of Cumbrian Businesses who really want to make a difference to the ‘Net Zero’ ambition in the food and drink supply chain and catalyse change.  The first two days facilitated by Angela Moore and Jacqui Jackson brought the group together to look at the challenges they face and introduce them to how we could find some solutions over the coming months.  This included looking at the challenges the current food supply chain poses to the low carbon agenda. It was backed up with thinking about how the food & drink supply chain ecosystem could offer solutions to those challenges.

Food Supply Chain: some thought provoking ‘agitation’….

Mike Berners-Lee (author of ‘There is no planet B‘ ) shared with the ECO-I cohort his thoughts on the main causes of CO2 emission in the food supply chain.  Here’s his main points:

The world produces 2.5 times the amount of calories we need!

Stop giving good calories to animals and shift from over consumption of meat!

Fishing needs to be properly regulated!

Food miles is not clear cut…importing food by sea can be better than growing it locally!

Main source of food ‘waste’ is  feeding animals and consumer waste, retail waste in advanced economies comes third to these!

 

Food Supply Chain: using its ecosystem to find solutions

Chris Ford has a raft of experience in encouraging multiple stakeholders to achieve change. He offered the cohort a few thoughts and agitations to help them over the coming months:

The end is usually not visible at the start!

Look at outside and inside change!

Become a magnet!

Develop energy in connection cycles!

Find place based solutions!

We have a shared fate!

Marginal gains or revolution!

Then landed the statement: ‘what if we become the leaders of innovation to NET ZERO for the Food and Drink Sector in Cumbria’…..the journey begins….

 

 


Peer to peer the next batch

We’re back with peer to peer

Thomas Jardine & Co were delighted to be one of the delivery partners for the Cumbrian peer to peer network last year.  We are thrilled to be a delivery partner again this year.

Last years groups saw us through Lockdown “I think the support we have had has been wonderful – thankyou! It has been a very strange time and leadership can be a lonely please – so having the space to share and discuss with both the group and Keith and Jacqui has been extremely valuable.” Catherine Coulthard Prism Arts

And all the businesses worked hard to support each other “I have been involved with the Peer-Peer programmes supported by Jacqui, Keith and Tina for the past 3 to 4 months. It has been extremely beneficial on both a business and personal level and a programme I would certainly recommend to others.”  Mark Butler Butler Interiors

Create a trusted support network

Peer Networks is a national peer-to-peer networking programme for SME leaders that want to grow and develop their organisation for future success. as one of the delivery partners for Cumbria Local Enterprise Partnership, we create diverse cohort groups of individuals to collaboratively work through common business issues. Through interactive action learning, we enable you to discuss your own challenges, gain and reflect on valuable feedback and implement practical solutions to overcome them.

From finance and HR to sales, marketing and more, we give you the flexibility to create a trusted support network that works for you, helping you to build and strengthen your business and improve its overall performance.

Peer Networks is delivered through a series of high impact group sessions, with each cohort led by one of our trained facilitators.

The programme includes:

  • Interactive action learning (online)
  • Trained facilitators
  • Small groups
  • Flexible topic selection
  • One to one coaching

Peer Networks are designed for business leaders who want to grow and develop their organisation for future success.

We really enjoyed working on the one to ones and giving businesses the time to work on their businesses “As we are all busy in our day-to-day working lives it was refreshing to take time out with Jacqui, take a step back, and work on the business instead of always working in the business.” Karen Blows KB Scaffolding

The programme is available to any SME business that has:

  • Operated for at least one year
  • At least five employees
  • A turnover of at least £100,000
  • An aspiration to improve

How much does it cost? 

  • This programme is completely free, fully-funded by The Growth Hub.

Ideally, participants should also have:

  • The potential to scale up
  • The ability or potential to export

Businesses that seek external advice or undertake formal training are more likely to improve their overall performance.  But many prefer to take advice from trusted sources, such as their peers, when presented with external challenges and opportunities. Peer Networks enables you to make connections that go far beyond networking.

By completing Peer Networks, you will:

  • Overcome business challenges and recognise and act on new opportunities
  • Build a trusted network of connections to support you now and in the future
  • Improve your long-term personal and business performance

We enjoyed working with last years cohorts and are looking forward to working with the cohort of 2021.  “Jacqui and Keith have been great. Access to their knowledge and experience has been invaluable and really allowed us to look at our business and strategies with a fresh pair of eyes. It’s easy to get bogged down by the day-to-day grind as a business owner so having time with both Jacqui and Keith to focus on growth, development and planning was fantastic.”  Emma Sherlock Stan Sherlock Ltd

If you want to know more or sign up for the 2021 cohort Contact us


Cumbrian Food and Drink Sector

Cumbria Food and Drink

We were delighted to be asked to talk to Dr Radka Newton‘s International Masters Students about Cumbrian Food and Drink and frame the discussion around the external forces at play! When we ran our food stores, food and drink was a collection of clearly defined supply chain providers.  We have watched these chains evolve into a complex, interconnected eco system. It was going to be interesting capturing this in a session with the students.

In the first few weeks of lockdown, everybody was reminded how delicate our food and drink supply chains have become .  Our conversations with all parts of the food and drink eco system over the last year have highlighted the huge changes the food system has made because of COVID.  Consumers and students have born witness to many of these shifts.

Making sense of the changes

Break out the PESTEL and some of those 5 forces!

Making sense of changes is made easier with business models. The two models Radka asked us to focus on were PESTEL and Porters Five Forces.

PESTEL  (Political, Economic, Social, Technological, Environmental and Legal factors effecting business)  hints at the directions a sector or industry might take because of changes in these factors. In normal times these factors tend to be fairly static, this is not the case for Cumbrian Food and Drink at the moment:

P – Political

  • Regulatory change due to BREXIT
  • Regulatory change due to COVID
  • Potential regulatory change due to Independent Scotland
  • More Scottish public sector support for food and drink businesses just north of Cumbria
  • Borderlands
  • Potential split of Cumbria Local Authority
  • Loss of EU farm subsidy changes way Cumbrian Farmers find economic sustainability

E – Economic

  • COVID effect on available spend…poorer spend less, richer spend more:
  • Cumbrian Local areas of social deprivation spend less on food and drink
  • Lake District visitors spend more on food and drink
  • BREXIT decreases export/import opportunities to Europe
  • Large food producers relocate to continent (McVities, Nestle?)
  • Large food producers relocate to UK (Heinz moves Ketchup production back to UK in Wigan driving up demand for NW Tomatoes?)

S – Social

  • Move to buy local
  • More support for artisan food producers
  • Cumbria small local population, potentially food and drink producers lose out to more populated areas own local food producers
  • Health and moves to Vegetarian, Vegan, Gluten Free

T – Technological

  • Growth of online sales
  • Larger potential market place for Cumbrian Food and Drink producers
  • More online competition for Cumbrian Physical Food and Drink Retailers
  • Blockchain and transparency
  • Online replacing High Street
  • Death of local high streets , no visitors for farmers markets
  • Cheaper rents and rates encourage more local food and drink to set up stores

E – Environmental

  • Global warming
  • Increased flooding leading to different land use (forestry v sheep)
  • Changing weather giving new opportunities …Lake District Wine?
  • Carbon argument re livestock cut herds of sheep and cattle
  • Reduce miles in supply chain
  • More support for start up local producers
  • Less opportunity for growing food and drink businesses to export to other parts of UK outside of Cumbria

L – Legal

  • Adoption to new regulations due to COVID, BREXIT, Carbon Footprint Targets, Scottish Independence and local regulations due to split of local authority – HUGE sectors of our supply chains becoming TEMPORARILY ILLEGAL!

All these external factors are driving change within the sector.  The next tool (The Five Forces) is traditionally used on industries rather on sectors.  We would argue that industries within the food and drink sector have in many cases blurred because of PESTEL and it’s an interesting exercise to try to apply the five forces to a sector.  So here it goes…

The Five Forces:

Competition in the industry…..Well this got blurry!  A wholesaler is no longer a wholesaler, a farmer is no longer a farmer, a producer is no longer a producer in the strictest sense…

  • Small producers selling directly to consumers (Kin Vodka)
  • Wholesalers producing own products (Pioneer)
  • Large producers buying small producers
  • Farmers diversifying and selling direct to consumers (Tailored Goat Company)
  • Competition in the sector

Force 1: Potential of new entrants into the industry:

  • Non meat meat products
  • Dark Kitchens
  • Food banks, Freegle: non cash transactions (allotments/swops/grow your own)
  • Hotel and catering supply chain severely damaged by COVID

Force 2: Power of suppliers:

  • Supply chain is merging vertically and horizontally (online and BREXIT farmers effect)
  • Globalisation and localisation can both increase power of raw material supplier

 Force 3: Power of customers:

  • More focused consumer : made for you versus price sensitive, seeking transparency, ethical drive
  • Shorter supply chain: consumer buying direct from food and drink producer

Force 4: Threat of substitute products:

New supply chain solutions:

  • Reduction of middle man role
  • Satisfying the ‘last mile’ in a rural area
  • Cheap food from USA, Canada (Canadian Beef bred for UK Market advert in The Grocer)

Facing the future with confidence

All the food and drink producers and all the other parts of the Cumbrian Food and Drink ecosystem recognise the external changes in the world we now operate in :

  • WE have the fastest adoption of technology seen in the UK
  • WE have a global pandemic
  • WE are going through significant CHANGE: MARKET; CONSUMER and SUPPLY CHAIN
  • WE have BREXIT
  • The Biggest FOOD Review (July 2021) has happened and will be applied
  • The current Farming Subsidy will be Removed
  • WE as small businesses are VITAL to the UK economy

And we are proud to state that the sector has adapted to this world despite the fact that as businesses:

  • We have one of the biggest transitions of ownership/leadership
  • We have financial pressures
  • We have Pivoting; People; Family; Changed board dynamics;
  • We have rapid technology adoption
  • We have huge safety concerns
  • We have new ways of working (Hybrid)
  • We have productivity challenges
  • We have resistance to change!

This is Cumbria

We know how resilient and resourceful Cumbrian Food and Drink is.  In July, Thomas Jardine & Co are going down to the Farm Shop & Deli Show with This is Cumbria a group of local producers to show just part of what we have to offer.

If you’re in Birmingham during the shows times come and have a chat.  We are always happy to shout about the great work our food and drink sector does or to listen to how food and drink businesses are adapting and thriving to all the world has to offer…


Leading the future

Developing leadership skills

Leading the future of business in our country will be down to group of very special individuals.  Great business leadership is the correct application of a set of leadership tools. The tools are applied in a way that suits the individual leaders style.  When done really well,  the leader  achieves the aims of all of the business stakeholders.  We know good leaders learn how to get the best from these tools from other good leaders.

That’s why we were really pleased to be part of the initial BEIS Peer Network  which comes to a close at the end of March.  We have had the joy of running two cohorts for the Cumbria LEP

Peer groups to share leadership experience

The twenty businesses we worked with had eight action learning sets to learn from each others experiences. They were all held online and facilitated by the wonderful Jacqui Jackson and Tina Cook  . Over fifty topics were covered:

Barriers and Enablers for 2021
Brexit impact on farming
Building confidence
Building new opportunities without face-to-face relationships
Cashflow and Financing growth
Closing deals under COVID. How much virtual work v face to face can be done ?
Communication internal and external
Continuous Improvement approaches
Creativity using SCAMPER
Delegation
De-risking and scoping options for growth
De-risking new initiatives
Difficult decisions in partnerships
Entrepreneurial Leaders and the role of good managemet
Family business issues
Finding the right role as a Director in an SME
Forward planning and what COVID Lockdown 3 has done to that plan
Future planning
Getting staff engagement and ownership
Home v office working
How and when to change accountant
How to make inroads into new market/sector with existing capabilities
Improving productivity using technology and taking your customers with you
Leadership & management
Leadership & management (balancing urgent and important)
Leadership Styles
Letting go and developing a new role
Managing relationships in a family business
Managing staff
Marketing ;brand, usp ,social media
Marketing and launching new product into marketplace
Marketing and using external providers
Measuring people performance effectively
New technology
People and team accountabilities (right bum on right seat)
People, retaining motivated employees through delegation and autonomy
Pivoting
Planning for growth but need to fix internal systems (CRM)
Pricing
Prioritising decisions
Prioritising tasks
Promoting someone to managerial role in an SME
Quality standards
Quality systems
Recruitment
Recruitment (Kick Starter Scheme)
Restructuring
Restructuring and digitising sales systems
Risk management ; communication and transparency in Tier 5 situation
Situational leadership
Skills & confidence
Social media
Staff benefits
Succession planning
Time management and prioritising
Use of good open questions

One to one conversations to develop the use of business tools

The one to one sessions were ran by Jacqui Jackson and Keith Jackson.  In the sessions we gave the businesses focused time to explore the opportunities open to them.

The sessions were built around five types of conversations:

  • Business Focused Coaching

We worked with the business to help develop/improve the business skills they felt needed attention.

  • Mentoring

We acted as an honest confidential mentor.  This allowed us to work with the business leader to develop and improve their leadership style within their business.

  • Business Model Canvas

We used Strategyzers Business Model Canvas to help reassess or develop their business plan.

  • Value Proposition Canvas

We worked with the business on their Value Proposition to help develop a product idea or scope a market.

  • Vision (BHAG) and Objective Setting

This was for some real open future thinking, we used a mixture of tools to help the business define their ‘Big Hairy Audacious Goals’ and set objectives on how they could get there.

Towards the future

It was a joy to work with these businesses as we all moved in and out of lockdowns in the transition from 2020 to 2021.  Leadership is about learning from your surroundings and having the confidence to take people forward. We have learned from the cohorts and are sure they have learned from 2020 and 2021.  Thomas Jardine & Co is looking forward to the future and we would be happy to share your journey with you.

To find out more contact us Hello@thomasjardineandco.co.uk 


A roadmap to our food and drink

Heading towards a post lockdown world we have just tidied our food map.

During the first lockdown we added what the various food and drink businesses were doing to support our community.

It is staggering to see that at least 100 businesses modified the way they traded.

We all owe these guys a huge vote of thanks.

In the early days they stepped into the unknown and provided us with some normality.  Then for a whole year they have continued to adapt their businesses.

As the new normal settles in we are sure they will continue to offer wonderful food and drink to us.

Treat yourself and your area.  hunt one of these folk down and buy some of their wonderful products.

If you are a producer and want us to update your details just give us a shout.

In no particular order here’s a taste of what some of these folk did, check them out via our map

Patersons Fresh Fruit and veg DELIVERED FRUIT AND VEG IN SW SCOTLAND SEE WEBSITE
Tony Harrison’s Butchers Butchers in Cockermouth with a variety of locally made food available
Food Glorious Food OPEN 10:30 -3 FOR SHOPPPING OR COLLECTIONS SEE FACEBOOK
Cartmel Food Shed DELIVERED READY MEALS
Simply Fresh Gosforth DELIVERIES AND OPEN STORE SEE FACEBOOK
Paolo’s Fish and Chips DELIVERIES OF FISH AND CHIPS AND SO MUCH MORED
Julians Veg OPEN FOR FRUIT AND VEG
Dutch Uncle TAKEAWAY OR COLLECTION MEALS SEE FACEBOOK
Farm and Fell ONLINE SHOP AND WEEKLY SPECIAL SEE WEBSITE OR FACEBOOK
Romano Pizzeria PIZZAS & TIRAMISU FOR COLLECTION SEE FACEBOOK
The Good Sister SEE FACEBOOK DELIVER CAKES IN CARLISLE
Bake House Born and Bread DRIVE THROUGH ORDERS ALSO DO HANDMADE ICECREAM COMPANY STOCK SEE WEBSITE
Mawbray Cheese DELIVERED CHEESE ACROSS WEST CUMBRIA SEE WEBSITE & FACEBOOK
Another Weigh WORKING WITH THE CHOPPING BLOCK PENRITH
Star Fruits HOME DELIVERIES SEE WEBSITE
Chopping Block ORDER FOR COLLECTON SEE WEBSITE
Pie Demand PHONE ORDERS SEE FACEBOOK FOR CARLISLE DELIVERY & COLECTION
Cartmel Cheeses ONLINE ORDER SHHIPPED ON WEDNESDAY DELIVERED THURS-FRIDAY
McClures ORDER & COLLECT GROCERIES FROM HUBS AT FLOKBURGH KENDAL ULVERSTON & BROUGHTON
Craving Curries ONLINE SPICE KITS ORDERS SEE WEBSITE
Tony Harrison HOME DELIVERY MEAT EGGS MILK BUTTER EGGS SEE WEBSITE
Fishers Free Range Eggs DELIVER EGGS AND FRUIT AND VEG SEE FACEBOOK
Brysons of Keswick & Appleby Bakery HOME DELIVERY SEE WEBSITE & FACEBOOK
Windemere Wine ORDER WINE ONLINE FREE DELIVERY IN WINDEMERE AREA
Boxed Fresh DELIVERED FRUIT & VEG ACROSS CUMBRIA
JMP Foodservices HOME DELIVERY SERVICE SEE WEBSITE & FACEBOOK
Bells Fishmongers HOME DELIVERY AND SHOP OPEN SEE FACEBOOK AND WEBSITE
Kirby Lonsdale Brewery DELIVER BEER AND COFFEE 20 MILES AROUND KIRBY LONSDALE
Lakeland Artisan June 2020 Windermere shop open Thursday to Satndartisan.co.uk/ #supportlocalbusinesses #lakelandartisan #discount , PHYSICAL SHOPS CURRENTLY CLOSED.
Hawkshead Brewery ONLINE SHOP OPEN https://www.hawksheadbrewery.co.uk/brewery-shop.c.aspx AND BEER HALL OPEN AS TAKEAWAY
Eden Valley Meat company SEE FACEBOOK PAGE ORDERS CAN BE COLLECTED FROM FARM
Y-tea AVAILABLE ONLINE https://butlerslarder.co.uk/
Pappys Texas Barbeque AVAILABLE ONLINE SEE FACEBOOK PAGE
Penningtons Spirits & Liqueuers AVAILABLE INSTORES ACROSS CUMBRIA & FREE DELIVERY IN KENDAL AREA SEE FACEBOOK PAGE
Farrers AVAILABLE ONLINE SEE WEBPAGE
Grange Bakery OPEN TAKING ORDERS BETWEEN 8 & 12 SEE FACEBOOK
Lovingly Artisan OPEN AND AVAILABLE AT PLUMGARTHS CHECK FACEBOOK PAGE
Plumgarths Farm Shop FARMSHOP OPEN CHECK FACEBOOK
The Pie Mill AVAILABLE AT TEBAY SERVICES
Low Sizergh Barn page 4 OPEN FOR PHONE ORDERS CHECK FACEBOOK
Heritage Meats ONLINE OPEN CHECK WEBSITE
Ethical Dairy AVAILABLE ONLINE CHECK WEBSITE AND FACEBOOK
Huttons Chocolates AVAILABLE ONLINE SEE WEBSITE AND FACEBOOK
Low Howgill Butchers & deli OPEN AND HOME DELIVERIES CHECK FACEBOOK AND WEBPAGE
Cakes from the Lakes ONLINE ORDERS SEE WEBSITE
If I knew you were coming AVAILABLE VIA AMAZON SEE WEBPAGE
Annettes Baking in a Box OFFERING RECIPES ONLINE SEE FACEBOOK PAGE
Stonehouse Smokery AVAILABLE ONLINE CHECK WEBSITE AND FACEBOOK
Fell Brewery ONLINE SOON CHECK FACEBOOK TWITTER AND WEBSITE
The Coffee Kitchen bakery EMAIL YOUR ORDER IN SEE WEBSITE AND FACEBOOK
Evas Organics DELIVERING ORGANIC FRUIT & VEG BOXES NOW AT CAPACITY SEE FACEBOOK & WEBSITE
Solway Spirits AVAILABLE ONLINE SEE WEBSITE ALSO PRODUCING SOME HAND SANITISER FOR FRONT LINE WORKERS
Helens Herbs DELIVERING CHECK WEBSITE AND FACEBOOK
Lakeland Artisan AVAILABLE ONLINE SEE WEBSITE AND FACEBOOK
Riverbank Catering CHECK THEIR FACEBOOK FOR UPDATES
Peace & Love Bakehouse CHECK THEIR FACEBOOK
Lake District Biltong ONLINE SHOP OPEN CHECK WEBSITE AND FACEBOOK
The Chocolate Cottage ONLINE SHOP OPEN CHECK WEBSITE AND FACEBOOK
Ivy Cottage Bakery AVAILABLE IN UPPER EDEN SEE WEBSITE
Caterite Catering CLICK AND COLLECT SEE WEBSITE
Lakes Speciality Foods HOME DELIVERIES SEE WEBSITE AND FACEBOOK
Mansergh Hall Farm Hog Roast PIGS AVAILABLE FOR BUTCHERS CHECK FACEBOOK
Masala Bazaar AVAILABLE ONLINE SEE WEBSITE AND FACEBOOK
Laings of Harker DELIVERY OR COLLECTION SEE FACEBOOK
Creative Seafoods LOCAL DELIVERIES SEE FACEBOOK
Furness Fish Poultry & Game Supplies HOME DELIVERIES SEE TWITTER AND WEBSITE
Pioneer Food services OPEN  AT ROSEHILL CARLISLE MON-SAT SEE WEBSITE
Thornby Moor Dairy COLLECT OR GET CHEESES DELIVERED SEE FACEBOOK
Bruce and Lukes DELIVERY OF DONUTS IN CARLISLE SEE FACEBOOK
Keswick Brewery Company BEER DELIVERY SEE FACEBOOK ALSO SELLING ‘THIRST AID’ TO RAISE MONEY FOR LOCAL FOOD BANKS
Deer and Dexter MEAT DELIVERIES SEE WEBSITE OR FACEBOOK
Pioneer CLICK AND COLLECT AVAILABLE FROM ROSEHILL STORE AND STORE OPEN SEE FACEBOOK
Grasmere Gingerbread ONLINE ORDERS ACCEPTED AND POSTED

 

 


Wellbeing Culture

What a privilege facilitating a discussion for Be the Business between a group of highly progressive SME Business Leaders and Dr Richard Caddis MBChB MFOM, Chief Medical Officer, BT. The theme ‘creating a wellbeing culture’ and what that really means too business leaders of all sectors and size. First step is…. break out the Maslows and his Hierarchy of Needs , then lean in to the 5 Drivers of Wellbeing:

1: Health
2: Security
3: Environment
4: Relationships
5: Purpose

Of course all of this culture creation and culture change is totally dependent on authentic leadership and being able to really live what you say in your world!

Huge thanks to Dr Richard Caddis MBChB MFOMBe the Business and the awesome small business leaders who joined session one of the #wellbeing zoom series. Check out this great toolkit courtesy of BT here at:
https://lnkd.in/dmSyRFW

Think differently, do differently and spark change.

Special thanks goes to  Natacha Woodcock Sheena McDermott Paloma Sackman  for making this session happen.


Be The Business 2020

Be the Business 2020

At the beginning of 2020 Jacqui was an ambassador for Be the Business.  Led by Tony Danker  their mission was to help improve UK productivity.  An ambitious mission based on face to face support for businesses of all sizes.

As we now know all things changed from March 2020.  So, focus quickly changed from productivity to business change and survival.  Be the Business formed a peer group of its ambassadors. This allowed the ambassadors to face the new reality.

The ambassadors were brutally honest.  Be the Business listened, responded and made sure business voice was heard by government. For many ambassadors, a fall of 80% in turnover was considered a success. By easing of lockdown in July the same ambassadors had pivoted, adapted and were moving forward.  Be the Business were now one of the leading partners helping business rebuild for the new normal.  Anthony Impey has now taken the reigns and the growing list of partners (CBI , Nat West , Rolls Royce and many more) shows the strength of the movement.

Creating Ideas for Change

We have all had to change.  Our business was focused on physical face to face business support. Within days of lockdown this pivoted to online face to face to support. This meant Jacqui was in close touch with businesses looking for direction, our Guilders and with Be the Business.  Within weeks patterns were forming.  Working closely with the Be the Business team we created online solutions that captured and shared the good ideas coming from businesses of all sizes.  Traditional boundaries were shattered and ideas that would have taken months to develop were brought to life in days.

Idea creation is a group activity where the status quo is removed. That’s why peer groups work. The great leveller of COVID was that nobody had the answers.  So listening and creativity were unlocked and the enlightened embraced new ideas.

At a glittering online event Be the Business celebrated the years achievements.  Jacqui was proud to receive the Ideas Engine of the Year Award.  Other recipients were:

And the Award Goes To:

Energiser of the Year : Nigel Whitehead CBE

Ideas Engine of the Year: Jacqui Jackson

Culture Carrier of the Year : Barry Leahy MBE

Culture Champion of the Facebook Group: Danny McKeever

Metrics Pundit of the Year: Baoli Zhao

Lobbyist of the Year: Jurga Zilinskiene MBE

Party Planner of the Year : Helen Tonks

Most Roles held at Be the Business: Richard Baker

Power Duo of the Year : Hannah Barlow & Tom Mathew

Coordinator of the Year: Maxine Piovanelli

2021

Be the Business, its ambassadors and fellows will continue to support the growth of our great businesses.  We’ve proven that everything can change. PEST is no longer stable , 2021 is the year of considered change.

Come and join us.