Three hats and flexible working

Flexible working…the basic questions

Paul Scully the Small Business Minister has four basic questions he needed answered:

What are the main advantages and challenges of moving to a four-day work week post-pandemic?

How are businesses going to ensure that remote working remains a viable option once people can return to offices?

How has Covid-19 impacted the ability for small businesses to offer job shares, part time roles and flexitime?

What can Government do to support SMEs in adopting flexible working policies?

Bringing the conversation to the table

So Anthony Impey CEO of Be the Business invited a small group of businesses to talk to Paul .

Thomas Jardines Jacqui Jackson was joined by Greg O’Brien AM Support Services, Matt CarrCarrs Pasties, Sarah Poynter Arden Engraving at Arden Dies and Engraving, and Tom Matthew Dunsters Farm.

So why three hats? (Thomas Jardine’s view)

For us, future working is all about flexible working, the four day working week and hybrid working.

Our three hats come from experiences closest to us.  Firstly flexible working in coworking space. Massively impacted by lockdown period of work form home and are now ready to embrace hybrid working to their advantage.

Secondly cafes, hospitality and small scale food production. Predominately all working part time , working very flexibly across seven days.  No need particularly for hybrid working but wherever hybrid working comes in they are using coworking space to work from rather than investing in expensive office space.

Thirdly larger scale manufacturing.  Working across five days of production where a four day working week would massively impact them.  Predominately full time, how do they reconcile a for day working week over a five day production period?

It’s complicated (business discussion)

Business has significant shortages in quite a lot of sectors and we need a workforce that can do things as well as be at home

So a four day working week needs to be part of seven days.  Discussion was around how complicated work is . How diverse business needs in the UK are. How people work, most people would choose to work Monday to Thursday or Tuesday to Friday , but what about the other days of the week?

Lack of skills (like drivers) means business are paying more for skilled workers.  So maybe a four day working week (with the pay of a five day week)  is a way of keeping costs the same and giving workers more time off.

Young people who really do value the time  at home with their family. As their families grow they would love a four day working week. So how do we get this to work in as many of our worlds as possible without creating a two tier system in a workforce that is already challenged?

Is now the time to embrace flexible working?

There is the argument that the ground isn’t firm yet, we are quite exhausted by all the change that’s gone on around us, why do we need to do this now? Can we wait a bit longer to see how the land will lie?  Or is this exactly the right opportunity because there’s been such change and let’s embrace this change fully.

As Thomas Jardine and Co we work with businesses facing change and understand that there is not one answer that fits all.  The best any of us can do is get the answer that works for ourselves. As The Guild we have created and are constantly adapting and improving a space that suits the hybrid working requirements of our incredible businesses and professionals.


Zero Carbon and the Food Supply Chain

Zero Carbon and us

We are all aware of the potential impact of CO2 emissions.  Most of us have a level of concern and most of us are doing our bit to reduce it.  Individual actions often feel too insignificant to matter and this often justifies inaction.  We forget that ‘us’ is made of individuals and eventually individual actions cause change (unfortunately that’s how we got to where we are now).

CO2 emissions are all around us.  Working with Lancaster University and the ECO-I project we’re (Thomas Jardine & Co), looking at pioneering a low carbon food and drink sector in Cumbria.

 

ECO-I

This ECO-I project has brought together a group of Cumbrian Businesses who really want to make a difference to the ‘Net Zero’ ambition in the food and drink supply chain and catalyse change.  The first two days facilitated by Angela Moore and Jacqui Jackson brought the group together to look at the challenges they face and introduce them to how we could find some solutions over the coming months.  This included looking at the challenges the current food supply chain poses to the low carbon agenda. It was backed up with thinking about how the food & drink supply chain ecosystem could offer solutions to those challenges.

Food Supply Chain: some thought provoking ‘agitation’….

Mike Berners-Lee (author of ‘There is no planet B‘ ) shared with the ECO-I cohort his thoughts on the main causes of CO2 emission in the food supply chain.  Here’s his main points:

The world produces 2.5 times the amount of calories we need!

Stop giving good calories to animals and shift from over consumption of meat!

Fishing needs to be properly regulated!

Food miles is not clear cut…importing food by sea can be better than growing it locally!

Main source of food ‘waste’ is  feeding animals and consumer waste, retail waste in advanced economies comes third to these!

 

Food Supply Chain: using its ecosystem to find solutions

Chris Ford has a raft of experience in encouraging multiple stakeholders to achieve change. He offered the cohort a few thoughts and agitations to help them over the coming months:

The end is usually not visible at the start!

Look at outside and inside change!

Become a magnet!

Develop energy in connection cycles!

Find place based solutions!

We have a shared fate!

Marginal gains or revolution!

Then landed the statement: ‘what if we become the leaders of innovation to NET ZERO for the Food and Drink Sector in Cumbria’…..the journey begins….

 

 


Peer to peer the next batch

We’re back with peer to peer

Thomas Jardine & Co were delighted to be one of the delivery partners for the Cumbrian peer to peer network last year.  We are thrilled to be a delivery partner again this year.

Last years groups saw us through Lockdown “I think the support we have had has been wonderful – thankyou! It has been a very strange time and leadership can be a lonely please – so having the space to share and discuss with both the group and Keith and Jacqui has been extremely valuable.” Catherine Coulthard Prism Arts

And all the businesses worked hard to support each other “I have been involved with the Peer-Peer programmes supported by Jacqui, Keith and Tina for the past 3 to 4 months. It has been extremely beneficial on both a business and personal level and a programme I would certainly recommend to others.”  Mark Butler Butler Interiors

Create a trusted support network

Peer Networks is a national peer-to-peer networking programme for SME leaders that want to grow and develop their organisation for future success. as one of the delivery partners for Cumbria Local Enterprise Partnership, we create diverse cohort groups of individuals to collaboratively work through common business issues. Through interactive action learning, we enable you to discuss your own challenges, gain and reflect on valuable feedback and implement practical solutions to overcome them.

From finance and HR to sales, marketing and more, we give you the flexibility to create a trusted support network that works for you, helping you to build and strengthen your business and improve its overall performance.

Peer Networks is delivered through a series of high impact group sessions, with each cohort led by one of our trained facilitators.

The programme includes:

  • Interactive action learning (online)
  • Trained facilitators
  • Small groups
  • Flexible topic selection
  • One to one coaching

Peer Networks are designed for business leaders who want to grow and develop their organisation for future success.

We really enjoyed working on the one to ones and giving businesses the time to work on their businesses “As we are all busy in our day-to-day working lives it was refreshing to take time out with Jacqui, take a step back, and work on the business instead of always working in the business.” Karen Blows KB Scaffolding

The programme is available to any SME business that has:

  • Operated for at least one year
  • At least five employees
  • A turnover of at least £100,000
  • An aspiration to improve

How much does it cost? 

  • This programme is completely free, fully-funded by The Growth Hub.

Ideally, participants should also have:

  • The potential to scale up
  • The ability or potential to export

Businesses that seek external advice or undertake formal training are more likely to improve their overall performance.  But many prefer to take advice from trusted sources, such as their peers, when presented with external challenges and opportunities. Peer Networks enables you to make connections that go far beyond networking.

By completing Peer Networks, you will:

  • Overcome business challenges and recognise and act on new opportunities
  • Build a trusted network of connections to support you now and in the future
  • Improve your long-term personal and business performance

We enjoyed working with last years cohorts and are looking forward to working with the cohort of 2021.  “Jacqui and Keith have been great. Access to their knowledge and experience has been invaluable and really allowed us to look at our business and strategies with a fresh pair of eyes. It’s easy to get bogged down by the day-to-day grind as a business owner so having time with both Jacqui and Keith to focus on growth, development and planning was fantastic.”  Emma Sherlock Stan Sherlock Ltd

If you want to know more or sign up for the 2021 cohort Contact us


Cumbrian Food and Drink Sector

Cumbria Food and Drink

We were delighted to be asked to talk to Dr Radka Newton‘s International Masters Students about Cumbrian Food and Drink and frame the discussion around the external forces at play! When we ran our food stores, food and drink was a collection of clearly defined supply chain providers.  We have watched these chains evolve into a complex, interconnected eco system. It was going to be interesting capturing this in a session with the students.

In the first few weeks of lockdown, everybody was reminded how delicate our food and drink supply chains have become .  Our conversations with all parts of the food and drink eco system over the last year have highlighted the huge changes the food system has made because of COVID.  Consumers and students have born witness to many of these shifts.

Making sense of the changes

Break out the PESTEL and some of those 5 forces!

Making sense of changes is made easier with business models. The two models Radka asked us to focus on were PESTEL and Porters Five Forces.

PESTEL  (Political, Economic, Social, Technological, Environmental and Legal factors effecting business)  hints at the directions a sector or industry might take because of changes in these factors. In normal times these factors tend to be fairly static, this is not the case for Cumbrian Food and Drink at the moment:

P – Political

  • Regulatory change due to BREXIT
  • Regulatory change due to COVID
  • Potential regulatory change due to Independent Scotland
  • More Scottish public sector support for food and drink businesses just north of Cumbria
  • Borderlands
  • Potential split of Cumbria Local Authority
  • Loss of EU farm subsidy changes way Cumbrian Farmers find economic sustainability

E – Economic

  • COVID effect on available spend…poorer spend less, richer spend more:
  • Cumbrian Local areas of social deprivation spend less on food and drink
  • Lake District visitors spend more on food and drink
  • BREXIT decreases export/import opportunities to Europe
  • Large food producers relocate to continent (McVities, Nestle?)
  • Large food producers relocate to UK (Heinz moves Ketchup production back to UK in Wigan driving up demand for NW Tomatoes?)

S – Social

  • Move to buy local
  • More support for artisan food producers
  • Cumbria small local population, potentially food and drink producers lose out to more populated areas own local food producers
  • Health and moves to Vegetarian, Vegan, Gluten Free

T – Technological

  • Growth of online sales
  • Larger potential market place for Cumbrian Food and Drink producers
  • More online competition for Cumbrian Physical Food and Drink Retailers
  • Blockchain and transparency
  • Online replacing High Street
  • Death of local high streets , no visitors for farmers markets
  • Cheaper rents and rates encourage more local food and drink to set up stores

E – Environmental

  • Global warming
  • Increased flooding leading to different land use (forestry v sheep)
  • Changing weather giving new opportunities …Lake District Wine?
  • Carbon argument re livestock cut herds of sheep and cattle
  • Reduce miles in supply chain
  • More support for start up local producers
  • Less opportunity for growing food and drink businesses to export to other parts of UK outside of Cumbria

L – Legal

  • Adoption to new regulations due to COVID, BREXIT, Carbon Footprint Targets, Scottish Independence and local regulations due to split of local authority – HUGE sectors of our supply chains becoming TEMPORARILY ILLEGAL!

All these external factors are driving change within the sector.  The next tool (The Five Forces) is traditionally used on industries rather on sectors.  We would argue that industries within the food and drink sector have in many cases blurred because of PESTEL and it’s an interesting exercise to try to apply the five forces to a sector.  So here it goes…

The Five Forces:

Competition in the industry…..Well this got blurry!  A wholesaler is no longer a wholesaler, a farmer is no longer a farmer, a producer is no longer a producer in the strictest sense…

  • Small producers selling directly to consumers (Kin Vodka)
  • Wholesalers producing own products (Pioneer)
  • Large producers buying small producers
  • Farmers diversifying and selling direct to consumers (Tailored Goat Company)
  • Competition in the sector

Force 1: Potential of new entrants into the industry:

  • Non meat meat products
  • Dark Kitchens
  • Food banks, Freegle: non cash transactions (allotments/swops/grow your own)
  • Hotel and catering supply chain severely damaged by COVID

Force 2: Power of suppliers:

  • Supply chain is merging vertically and horizontally (online and BREXIT farmers effect)
  • Globalisation and localisation can both increase power of raw material supplier

 Force 3: Power of customers:

  • More focused consumer : made for you versus price sensitive, seeking transparency, ethical drive
  • Shorter supply chain: consumer buying direct from food and drink producer

Force 4: Threat of substitute products:

New supply chain solutions:

  • Reduction of middle man role
  • Satisfying the ‘last mile’ in a rural area
  • Cheap food from USA, Canada (Canadian Beef bred for UK Market advert in The Grocer)

Facing the future with confidence

All the food and drink producers and all the other parts of the Cumbrian Food and Drink ecosystem recognise the external changes in the world we now operate in :

  • WE have the fastest adoption of technology seen in the UK
  • WE have a global pandemic
  • WE are going through significant CHANGE: MARKET; CONSUMER and SUPPLY CHAIN
  • WE have BREXIT
  • The Biggest FOOD Review (July 2021) has happened and will be applied
  • The current Farming Subsidy will be Removed
  • WE as small businesses are VITAL to the UK economy

And we are proud to state that the sector has adapted to this world despite the fact that as businesses:

  • We have one of the biggest transitions of ownership/leadership
  • We have financial pressures
  • We have Pivoting; People; Family; Changed board dynamics;
  • We have rapid technology adoption
  • We have huge safety concerns
  • We have new ways of working (Hybrid)
  • We have productivity challenges
  • We have resistance to change!

This is Cumbria

We know how resilient and resourceful Cumbrian Food and Drink is.  In July, Thomas Jardine & Co are going down to the Farm Shop & Deli Show with This is Cumbria a group of local producers to show just part of what we have to offer.

If you’re in Birmingham during the shows times come and have a chat.  We are always happy to shout about the great work our food and drink sector does or to listen to how food and drink businesses are adapting and thriving to all the world has to offer…


Leading the future

Developing leadership skills

Leading the future of business in our country will be down to group of very special individuals.  Great business leadership is the correct application of a set of leadership tools. The tools are applied in a way that suits the individual leaders style.  When done really well,  the leader  achieves the aims of all of the business stakeholders.  We know good leaders learn how to get the best from these tools from other good leaders.

That’s why we were really pleased to be part of the initial BEIS Peer Network  which comes to a close at the end of March.  We have had the joy of running two cohorts for the Cumbria LEP

Peer groups to share leadership experience

The twenty businesses we worked with had eight action learning sets to learn from each others experiences. They were all held online and facilitated by the wonderful Jacqui Jackson and Tina Cook  . Over fifty topics were covered:

Barriers and Enablers for 2021
Brexit impact on farming
Building confidence
Building new opportunities without face-to-face relationships
Cashflow and Financing growth
Closing deals under COVID. How much virtual work v face to face can be done ?
Communication internal and external
Continuous Improvement approaches
Creativity using SCAMPER
Delegation
De-risking and scoping options for growth
De-risking new initiatives
Difficult decisions in partnerships
Entrepreneurial Leaders and the role of good managemet
Family business issues
Finding the right role as a Director in an SME
Forward planning and what COVID Lockdown 3 has done to that plan
Future planning
Getting staff engagement and ownership
Home v office working
How and when to change accountant
How to make inroads into new market/sector with existing capabilities
Improving productivity using technology and taking your customers with you
Leadership & management
Leadership & management (balancing urgent and important)
Leadership Styles
Letting go and developing a new role
Managing relationships in a family business
Managing staff
Marketing ;brand, usp ,social media
Marketing and launching new product into marketplace
Marketing and using external providers
Measuring people performance effectively
New technology
People and team accountabilities (right bum on right seat)
People, retaining motivated employees through delegation and autonomy
Pivoting
Planning for growth but need to fix internal systems (CRM)
Pricing
Prioritising decisions
Prioritising tasks
Promoting someone to managerial role in an SME
Quality standards
Quality systems
Recruitment
Recruitment (Kick Starter Scheme)
Restructuring
Restructuring and digitising sales systems
Risk management ; communication and transparency in Tier 5 situation
Situational leadership
Skills & confidence
Social media
Staff benefits
Succession planning
Time management and prioritising
Use of good open questions

One to one conversations to develop the use of business tools

The one to one sessions were ran by Jacqui Jackson and Keith Jackson.  In the sessions we gave the businesses focused time to explore the opportunities open to them.

The sessions were built around five types of conversations:

  • Business Focused Coaching

We worked with the business to help develop/improve the business skills they felt needed attention.

  • Mentoring

We acted as an honest confidential mentor.  This allowed us to work with the business leader to develop and improve their leadership style within their business.

  • Business Model Canvas

We used Strategyzers Business Model Canvas to help reassess or develop their business plan.

  • Value Proposition Canvas

We worked with the business on their Value Proposition to help develop a product idea or scope a market.

  • Vision (BHAG) and Objective Setting

This was for some real open future thinking, we used a mixture of tools to help the business define their ‘Big Hairy Audacious Goals’ and set objectives on how they could get there.

Towards the future

It was a joy to work with these businesses as we all moved in and out of lockdowns in the transition from 2020 to 2021.  Leadership is about learning from your surroundings and having the confidence to take people forward. We have learned from the cohorts and are sure they have learned from 2020 and 2021.  Thomas Jardine & Co is looking forward to the future and we would be happy to share your journey with you.

To find out more contact us Hello@thomasjardineandco.co.uk 


A roadmap to our food and drink

Heading towards a post lockdown world we have just tidied our food map.

During the first lockdown we added what the various food and drink businesses were doing to support our community.

It is staggering to see that at least 100 businesses modified the way they traded.

We all owe these guys a huge vote of thanks.

In the early days they stepped into the unknown and provided us with some normality.  Then for a whole year they have continued to adapt their businesses.

As the new normal settles in we are sure they will continue to offer wonderful food and drink to us.

Treat yourself and your area.  hunt one of these folk down and buy some of their wonderful products.

If you are a producer and want us to update your details just give us a shout.

In no particular order here’s a taste of what some of these folk did, check them out via our map

Patersons Fresh Fruit and veg DELIVERED FRUIT AND VEG IN SW SCOTLAND SEE WEBSITE
Tony Harrison’s Butchers Butchers in Cockermouth with a variety of locally made food available
Food Glorious Food OPEN 10:30 -3 FOR SHOPPPING OR COLLECTIONS SEE FACEBOOK
Cartmel Food Shed DELIVERED READY MEALS
Simply Fresh Gosforth DELIVERIES AND OPEN STORE SEE FACEBOOK
Paolo’s Fish and Chips DELIVERIES OF FISH AND CHIPS AND SO MUCH MORED
Julians Veg OPEN FOR FRUIT AND VEG
Dutch Uncle TAKEAWAY OR COLLECTION MEALS SEE FACEBOOK
Farm and Fell ONLINE SHOP AND WEEKLY SPECIAL SEE WEBSITE OR FACEBOOK
Romano Pizzeria PIZZAS & TIRAMISU FOR COLLECTION SEE FACEBOOK
The Good Sister SEE FACEBOOK DELIVER CAKES IN CARLISLE
Bake House Born and Bread DRIVE THROUGH ORDERS ALSO DO HANDMADE ICECREAM COMPANY STOCK SEE WEBSITE
Mawbray Cheese DELIVERED CHEESE ACROSS WEST CUMBRIA SEE WEBSITE & FACEBOOK
Another Weigh WORKING WITH THE CHOPPING BLOCK PENRITH
Star Fruits HOME DELIVERIES SEE WEBSITE
Chopping Block ORDER FOR COLLECTON SEE WEBSITE
Pie Demand PHONE ORDERS SEE FACEBOOK FOR CARLISLE DELIVERY & COLECTION
Cartmel Cheeses ONLINE ORDER SHHIPPED ON WEDNESDAY DELIVERED THURS-FRIDAY
McClures ORDER & COLLECT GROCERIES FROM HUBS AT FLOKBURGH KENDAL ULVERSTON & BROUGHTON
Craving Curries ONLINE SPICE KITS ORDERS SEE WEBSITE
Tony Harrison HOME DELIVERY MEAT EGGS MILK BUTTER EGGS SEE WEBSITE
Fishers Free Range Eggs DELIVER EGGS AND FRUIT AND VEG SEE FACEBOOK
Brysons of Keswick & Appleby Bakery HOME DELIVERY SEE WEBSITE & FACEBOOK
Windemere Wine ORDER WINE ONLINE FREE DELIVERY IN WINDEMERE AREA
Boxed Fresh DELIVERED FRUIT & VEG ACROSS CUMBRIA
JMP Foodservices HOME DELIVERY SERVICE SEE WEBSITE & FACEBOOK
Bells Fishmongers HOME DELIVERY AND SHOP OPEN SEE FACEBOOK AND WEBSITE
Kirby Lonsdale Brewery DELIVER BEER AND COFFEE 20 MILES AROUND KIRBY LONSDALE
Lakeland Artisan June 2020 Windermere shop open Thursday to Satndartisan.co.uk/ #supportlocalbusinesses #lakelandartisan #discount , PHYSICAL SHOPS CURRENTLY CLOSED.
Hawkshead Brewery ONLINE SHOP OPEN https://www.hawksheadbrewery.co.uk/brewery-shop.c.aspx AND BEER HALL OPEN AS TAKEAWAY
Eden Valley Meat company SEE FACEBOOK PAGE ORDERS CAN BE COLLECTED FROM FARM
Y-tea AVAILABLE ONLINE https://butlerslarder.co.uk/
Pappys Texas Barbeque AVAILABLE ONLINE SEE FACEBOOK PAGE
Penningtons Spirits & Liqueuers AVAILABLE INSTORES ACROSS CUMBRIA & FREE DELIVERY IN KENDAL AREA SEE FACEBOOK PAGE
Farrers AVAILABLE ONLINE SEE WEBPAGE
Grange Bakery OPEN TAKING ORDERS BETWEEN 8 & 12 SEE FACEBOOK
Lovingly Artisan OPEN AND AVAILABLE AT PLUMGARTHS CHECK FACEBOOK PAGE
Plumgarths Farm Shop FARMSHOP OPEN CHECK FACEBOOK
The Pie Mill AVAILABLE AT TEBAY SERVICES
Low Sizergh Barn page 4 OPEN FOR PHONE ORDERS CHECK FACEBOOK
Heritage Meats ONLINE OPEN CHECK WEBSITE
Ethical Dairy AVAILABLE ONLINE CHECK WEBSITE AND FACEBOOK
Huttons Chocolates AVAILABLE ONLINE SEE WEBSITE AND FACEBOOK
Low Howgill Butchers & deli OPEN AND HOME DELIVERIES CHECK FACEBOOK AND WEBPAGE
Cakes from the Lakes ONLINE ORDERS SEE WEBSITE
If I knew you were coming AVAILABLE VIA AMAZON SEE WEBPAGE
Annettes Baking in a Box OFFERING RECIPES ONLINE SEE FACEBOOK PAGE
Stonehouse Smokery AVAILABLE ONLINE CHECK WEBSITE AND FACEBOOK
Fell Brewery ONLINE SOON CHECK FACEBOOK TWITTER AND WEBSITE
The Coffee Kitchen bakery EMAIL YOUR ORDER IN SEE WEBSITE AND FACEBOOK
Evas Organics DELIVERING ORGANIC FRUIT & VEG BOXES NOW AT CAPACITY SEE FACEBOOK & WEBSITE
Solway Spirits AVAILABLE ONLINE SEE WEBSITE ALSO PRODUCING SOME HAND SANITISER FOR FRONT LINE WORKERS
Helens Herbs DELIVERING CHECK WEBSITE AND FACEBOOK
Lakeland Artisan AVAILABLE ONLINE SEE WEBSITE AND FACEBOOK
Riverbank Catering CHECK THEIR FACEBOOK FOR UPDATES
Peace & Love Bakehouse CHECK THEIR FACEBOOK
Lake District Biltong ONLINE SHOP OPEN CHECK WEBSITE AND FACEBOOK
The Chocolate Cottage ONLINE SHOP OPEN CHECK WEBSITE AND FACEBOOK
Ivy Cottage Bakery AVAILABLE IN UPPER EDEN SEE WEBSITE
Caterite Catering CLICK AND COLLECT SEE WEBSITE
Lakes Speciality Foods HOME DELIVERIES SEE WEBSITE AND FACEBOOK
Mansergh Hall Farm Hog Roast PIGS AVAILABLE FOR BUTCHERS CHECK FACEBOOK
Masala Bazaar AVAILABLE ONLINE SEE WEBSITE AND FACEBOOK
Laings of Harker DELIVERY OR COLLECTION SEE FACEBOOK
Creative Seafoods LOCAL DELIVERIES SEE FACEBOOK
Furness Fish Poultry & Game Supplies HOME DELIVERIES SEE TWITTER AND WEBSITE
Pioneer Food services OPEN  AT ROSEHILL CARLISLE MON-SAT SEE WEBSITE
Thornby Moor Dairy COLLECT OR GET CHEESES DELIVERED SEE FACEBOOK
Bruce and Lukes DELIVERY OF DONUTS IN CARLISLE SEE FACEBOOK
Keswick Brewery Company BEER DELIVERY SEE FACEBOOK ALSO SELLING ‘THIRST AID’ TO RAISE MONEY FOR LOCAL FOOD BANKS
Deer and Dexter MEAT DELIVERIES SEE WEBSITE OR FACEBOOK
Pioneer CLICK AND COLLECT AVAILABLE FROM ROSEHILL STORE AND STORE OPEN SEE FACEBOOK
Grasmere Gingerbread ONLINE ORDERS ACCEPTED AND POSTED

 

 


Wellbeing Culture

What a privilege facilitating a discussion for Be the Business between a group of highly progressive SME Business Leaders and Dr Richard Caddis MBChB MFOM, Chief Medical Officer, BT. The theme ‘creating a wellbeing culture’ and what that really means too business leaders of all sectors and size. First step is…. break out the Maslows and his Hierarchy of Needs , then lean in to the 5 Drivers of Wellbeing:

1: Health
2: Security
3: Environment
4: Relationships
5: Purpose

Of course all of this culture creation and culture change is totally dependent on authentic leadership and being able to really live what you say in your world!

Huge thanks to Dr Richard Caddis MBChB MFOMBe the Business and the awesome small business leaders who joined session one of the #wellbeing zoom series. Check out this great toolkit courtesy of BT here at:
https://lnkd.in/dmSyRFW

Think differently, do differently and spark change.

Special thanks goes to  Natacha Woodcock Sheena McDermott Paloma Sackman  for making this session happen.


Be The Business 2020

Be the Business 2020

At the beginning of 2020 Jacqui was an ambassador for Be the Business.  Led by Tony Danker  their mission was to help improve UK productivity.  An ambitious mission based on face to face support for businesses of all sizes.

As we now know all things changed from March 2020.  So, focus quickly changed from productivity to business change and survival.  Be the Business formed a peer group of its ambassadors. This allowed the ambassadors to face the new reality.

The ambassadors were brutally honest.  Be the Business listened, responded and made sure business voice was heard by government. For many ambassadors, a fall of 80% in turnover was considered a success. By easing of lockdown in July the same ambassadors had pivoted, adapted and were moving forward.  Be the Business were now one of the leading partners helping business rebuild for the new normal.  Anthony Impey has now taken the reigns and the growing list of partners (CBI , Nat West , Rolls Royce and many more) shows the strength of the movement.

Creating Ideas for Change

We have all had to change.  Our business was focused on physical face to face business support. Within days of lockdown this pivoted to online face to face to support. This meant Jacqui was in close touch with businesses looking for direction, our Guilders and with Be the Business.  Within weeks patterns were forming.  Working closely with the Be the Business team we created online solutions that captured and shared the good ideas coming from businesses of all sizes.  Traditional boundaries were shattered and ideas that would have taken months to develop were brought to life in days.

Idea creation is a group activity where the status quo is removed. That’s why peer groups work. The great leveller of COVID was that nobody had the answers.  So listening and creativity were unlocked and the enlightened embraced new ideas.

At a glittering online event Be the Business celebrated the years achievements.  Jacqui was proud to receive the Ideas Engine of the Year Award.  Other recipients were:

And the Award Goes To:

Energiser of the Year : Nigel Whitehead CBE

Ideas Engine of the Year: Jacqui Jackson

Culture Carrier of the Year : Barry Leahy MBE

Culture Champion of the Facebook Group: Danny McKeever

Metrics Pundit of the Year: Baoli Zhao

Lobbyist of the Year: Jurga Zilinskiene MBE

Party Planner of the Year : Helen Tonks

Most Roles held at Be the Business: Richard Baker

Power Duo of the Year : Hannah Barlow & Tom Mathew

Coordinator of the Year: Maxine Piovanelli

2021

Be the Business, its ambassadors and fellows will continue to support the growth of our great businesses.  We’ve proven that everything can change. PEST is no longer stable , 2021 is the year of considered change.

Come and join us.

 


It’s good to talk

Its good to talk, to share the day

We know it’s good to talk. We are based at The Guild a coworking space in the beautiful Carlisle city centre.  Up until COVID our main business involved face to face contact with businesses large and small.  During Lockdown One we adapted to the new online world of Zoom ,Teams etc.  A brief respite during the Summer meant that we had the joy of actually talking to people face to face. Then Lockdown Two brought us back to the online world.

This week has really brought home how much we and other businesses have adapted.  We now all know more than ever that you have to talk and share your day with other businesses.

The new normal is not Shangri-La BUT it’s not Blade Runner either…

Our new normal is intense.  Like most SMEs we are probably working more concentrated hours than ever before. Some of this is good news and some not so good.  Answers to the following questions can have both a positive and negative impact on your life or on your business:

  • How many hours a week do you save not travelling to meetings?  But how many of those hours were non contact time that you could gather your thoughts in?
  • How many early mornings and late evenings can you fit in and not have to leave the house? Does this mean that work time has encroached on your home life?
  • Whether you’re working from home or from your business do you find you can focus on the task in hand quicker?  Are you focusing on business at the cost of everything else?
  • Does the loss of turnover ‘motivate’ you more to search out the new opportunities? Are you getting tired of chasing new?
  • Has the loss of regular income focused you’re mind on really cutting business costs back? Have you shrunk the business back to a point where you are doing everything again?
  • Or have lock downs and COVID made you really busy, where you are at full capacity? Is your business coping under the pressure and how much of this will continue once lockdown eases?

Questions, the good, the bad and the ugly can feel lonely without peers

The real danger of social distancing is that a cry for help or a shout of joy often goes unheard.  We know one of the main benefits of coworking is the ability to share the good and the bad.  Sharing this with fellow businesses just makes it better still.

We have found that we can now get some of this back online.  You don’t have to feel alone in the wilderness and you can share your joy outside of your room.

How we shared online…

Like many other businesses we have taken our established business relationships online.  Knowing who you are dealing with helps online relationship work.  We are working with a great business team who will launch a brand new product next year.  We were approached by an old business contact to write submissions for honours awards.  Knowing the team meant we could run phone interviews immediately and capture great stories around the nominees.

We are also working with a new business introduced to us by a fellow associate.  Here trust in the go between has meant we have all committed a significant amount of time to a project before any of us have met in person.

Trust is so important

Our final thoughts go to this week.  On Monday we held an ONIT Zoom meeting with our fellow Guilders. ONIT has been running for many months and it is now an online meeting of businesses (Guilders) connected with the Guild.  The agenda was simply how do we deal with our wellbeing?  We all laughed. We all reflected and most importantly we all shared our ups and downs.  Trust amongst a group of businesses that have shared the same experiences allows us to take on this new normal. We owe a personal thank you to Mondays group who just made our life that much better.

Peer to Peer, a place where it is good to talk

This week we also launched our first two Action Learning Groups for the BEIS funded Peer to Peer Network   facilitated by our Jacqui Jackson and the talented Tina Cook. This is where businesses can really share and work on solutions for their businesses with fellow business leaders. These groups will run through to March next year.  We are already really impressed with the level of honesty, trust and care our businesses are showing.  In Cumbria our cohorts and those of Cumbria Chambers are now full.  If you want to join the Cumbrian Peer to Peer Network there are still paces with groups led by Entrepreneurial Spark, the Leadership Secret and Skills for Care. Just contact Helen at the Cumbrian LEP for more details.

Final Word

It’s always good to talk.  The very act of saying out loud what you are thinking releases pressure from your brain.  We are sociable animals.  So please use what ever medium suits you AND get out there and talk.

If you want to know more contact us.


PEER TO PEER NETWORKS PROGRAMME STARTING IN NOVEMBER

Thomas Jardine help deliver Cumbrian Peer to Peer Networks

We are really proud to be one of the delivery partners for the Cumbrian LEP and BEIS

Who is it For?

Cumbria Local Enterprise Partnership (CLEP) is offering SME decision makers, in Cumbria, the opportunity to work collaboratively in small cohorts to address business challenges with their peers.

Engaging with like-minded individuals through a series of facilitated sessions you will have the opportunity to address your business needs, gain feedback and identify practical solutions in a confidential setting.

Benefits

By completing the Peer to Networks opportunity, you will:

  • Develop a trusted network of connections
  • Address and overcome business challenges
  • Develop new skills to recognise business opportunities
  • Evaluate your business style and share experiences

Eligibility

The programme is available to any SME business that have:

  • Operating for at least one year
  • Have at least five employees
  • Turnover of at least £100,000
  • Aspiration to Improve

Peer to Peer networking will enable develop strong business relationships and foster a new experiential business learning opportunity.

To Register your interest in the programme

Please email Helen Atherton at helen.atherton@thecumbrialep.co.uk

Who will contact you directly by return

If you want to be in a group facilitated by us please mention this to Helen

For more details  Keith@thomasjardineandco.o.uk or see : Brochure from CLEP