Fix what you can you are the experts

The new world order

Never has the mantra “fix what you can and leave the rest” been more important for business.

Our business ecosystem is now entering a new world order. As lockdown eases opposing forces will offer opinions on how we bounce back from COVID. Our economic and political experts will offer conflicting advice for the foreseeable future.  So leave the economy and the political solutions to the experts and focus on what you can fix.

You/we are the expert

We knew our business pre COVID.  Now we are getting to know the new reality.  This new reality brings problems we thought we had buried long ago right back into our consciousness. COVID19 in may cases now means we can’t see the wood for the trees.

We had systems that identified and funnelled customers to our well designed products and services.  The supply chain provided all the products and services required at exactly the time they were needed. In this transition time between lockdown and new reality no one can guarantee customer flows or supply chains.

What we as businesses are left with is all the expertise we have built up pre COVID, then during lockdown and the experience we are gaining daily in the world post COVID19.

What we can’t fix we can influence

We can’t fix all our customers pains BUT we can listen to them.  Similarly, we can’t fix all our suppliers problems BUT we can work with them.  Finally, we can’t tackle every new business that has or will enter our sector BUT we can learn from how they interpret our sectors problems.  So, if we listen, work with and learn we will can stop reacting and start influencing the businesses around us.  Ironically, if we all influence the business ecosystem around us  then the experts will notice the change and start agreeing on a direction.

Just look at the way the food eco-system has pivoted with wholesalers and manufacturers stepping in to sell direct to consumers during lockdown.  Now everyone in this ecosystem has to deal with a new reality way beyond just social distancing.

The new Food Ecosystem

 

Use the right tools to fix the problem

Jacqui and Keith do not claim to be business experts we only have MAs in business and 30 years each in running a fifth generation family business.  Business is about building systems that work around people.  the trick is to get the right tool for the right situation.

So post COVID if you are looking at pivoting into a new service or product then consider the 5P model courtesy of Prof Nigel Lockett (Proposition, people, place, process and profit).  Or if you are looking at building on an existing product or service recheck your processes with Strategyzers Business Model Canvas.

If unsure about the tools ask us

Thomas Jardine & co would be happy to customise your toolbelt.